We're Here to Help
Have a question about Play Pack?
Not sure which play pack is right for your child or classroom?
We’d love to hear from you.
How to Reach Us
📩 Email: info@playpack.co.za
📍 Based in South Africa
Before You Message Us
If you're looking for:
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Help choosing a play pack
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More information about skill support
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General product questions
We're always happy to help.
If you have concerns about your child's development, we recommend speaking directly with a qualified occupational therapist. Please let us know if you need a referral.
Explore play ideas and therapist-informed resources to support children's development through calm, purposeful play.
Frequently Asked Questions
How can I contact Play Pack?
You can contact Play Pack by email using the contact form on this page. We aim to respond to all enquiries as soon as possible during business hours.
What should I contact you about?
You're welcome to contact us if you:
- Need help choosing a Play Pack
- Have questions about products or usage
- Want to understand how Play Pack supports development
- Are a teacher or therapist interested in using Play Pack
Can you recommend a Play Pack for my child?
We can provide general guidance based on the skills each Play Pack supports. However, we cannot provide individual therapy advice. For personalised developmental concerns, a qualified occupational therapist should be consulted.
Do you offer therapy or assessments?
No. Play Pack does not offer occupational therapy services, assessments, or diagnoses. We create therapist-designed play tools intended to support everyday development through play. If you need a referral, please reach out.
Do you work with schools or organisations?
Yes. Schools, therapy practices, and organisations are welcome to contact us to discuss bulk orders or general product use.
How long does it take to receive a response?
We aim to respond to enquiries within standard business hours. Response times may vary during busy periods, but we do our best to reply promptly.
Is my information kept private?
Yes. Any information shared through the contact form is handled in line with our privacy policy and used only to respond to your enquiry.
